| Date Submitted: | April 30, 2008 |
| Insurance Provider: | TravelSafe Insurance in Virginia |
| Coverage: | 10 out of 10 |
| Claims: | 10 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 10 out of 10 |
| Recommend: | Yes |
| Review: | Excellent under Horrible Circumstances We fortunately had bought our trip insurance for a vacation to Cancun last summer - which ended up coinciding with Hurricane Dean. Travel Safe's "Emergency/Help Line" was instrumental in getting us flights out when they were hard to get. And they were great to deal with for our trip interruption claim. I've called with a few questions for this years trip and always get very friendly, helpful advisors - and will continue to use them for trip insurance! Their prices are great and coverage excellent. |
| Submitted by: | MK 48 year-old :: Female Reviewer :: Alexandria |
| Date Submitted: | April 17, 2008 |
| Insurance Provider: | Access America in California |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Beware of Access America Beware of Access America's bait and switch tactics. I had a flight cancel for mechanical reasons (rule 240) late at night and lost my single night hotel charge as a result. When I tried to collect on my insurance they refused because the "flight 240'd" and "because the hotel was prepaid"!!! What??? Everything is prepaid and non refundable these days which is why we buy insurance. The amount they won't pay? $80.00 on a $90.00 full coverage policy!!!!! I am an ex travel agent so trust me, I asked all the right questions. Now I have to get into a battle with them. |
| Submitted by: | Mary 49 year-old :: Female Reviewer :: Sonoma County |
| Date Submitted: | February 26, 2008 |
| Insurance Provider: | Cancellation Protection Inc. in Colorado |
| Coverage: | 10 out of 10 |
| Claims: | 9 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 10 out of 10 |
| Recommend: | Yes |
| Review: | Do Your Own Research I came across this companies website from a recommendation of a Travel Agent. I wanted to add insurance to my Caribbean Cruise. I was told to shop around instead of purchasing directly from a Travel Agent because they may earn a commission as well. I went to several websites but found this one informative and easy to use. I purchased a policy directly online and received my contract within minutes. I will use this company in the future. |
| Submitted by: | Gabriel 43 year-old :: Male Reviewer :: Littleton |
| Date Submitted: | February 9, 2008 |
| Insurance Provider: | CSA Travel Protection in Florida |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Beware CSA ripoff t oelderly in Florida Wife got sick on Cruise out of Ft laurdale, CSA wanted all sort of personal information includinf SS#s and still after that denied claim, said file with your insurance carrier. Elderly in Florida who are conned into this 110. insurance DONT DO IT. Im waitning for ATTGeneral of FLA to look into this company |
| Submitted by: | Harv 79 year-old :: Male Reviewer :: Ft Laurdale, Florida |
| Date Submitted: | January 24, 2008 |
| Insurance Provider: | HTH Worldwide in Washington |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Bad Dealings with HTH Worlwide We battled for over 6 months with HTH Worlwide concerning a delayed/inturupted trip. We kept sending them documents upon documents at their request. It took alot of our time, effort, and mailing cost and in the end they denied our claim. Poor customer service, poor claims department, and lots of documentations required. We had a very bad experience with HTH and will never buy this travel insurance again. |
| Submitted by: | fishman 55 year-old :: Male Reviewer :: Washington |
