| Date Submitted: | October 20, 2007 |
| Travel Insurer: | CSA Travel Protection |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Rip Off I had never previously purchased a "travel protection" policy. This was insisted on by the 'free agent' who planned the tour. One buys insurance for the "unforeseen" so one cannaot evaluate a policies coverage until after an incident occurs. A claim was necessary - something that was clearly covered by the policy. The claim was denied - apparently because it did not meet the tortured, limited verbage contained. I will NEVER purchase another policy. I will spend the money on myself, since I had to pay for all items coverd by the policy myself, anyway. It was merely a "donation" to CSA. |
| Submitted by: | Nixie 60 year-old :: Female Reviewer :: Florida |
3 comments for this review
| Comment by: CSA Travel Protection From: San Diego, CA March 11th, 2009 |
CSA Travel Protection, founded in 1991, is a reputable travel insurance company held in high regard among consumers and travel professionals alike. In addition, the company is a member of the Better Business Bureau, U.S Travel Insurance Association and Travel Industry Association, among other trusted industry groups. CSA's official position is to afford coverage whenever possible, but travel insurance (like any other insurance policy) does not cover every circumstance. We're sorry we could not be of assistance in this case. CSA pays tens of thousands of claims each year, and we have many testimonials from satisfied customers. If you have additional questions as to why this claim was denied, CSA's policies or travel insurance in general, please feel free to contact CSA at csa@csatravelprotection.com. |
| Comment by: Shannon Lilly From: Dallas January 28th, 2011 |
I brought this for my husband. Thank God nothing major happened. Plane and baggage delayed by airport because of weather. They made me prove it. There was a lot of noncommunication from them. Weeks would go by and I would call again and again. Yesterday, Jan 27. 2011 we got a check in the mail for only $50. They lied. Never again. I didn't even get my money's worth. |
| Comment by: bob From: san diego ca September 21st, 2011 |
CSA is a Rip off bunch of green pond scum suckers. They ripped us off for over 7000K. DO NOT USE THEM!! They are like every other scum bag insurance company. RIP OFFS!!!!!! |
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