| Date Submitted: | July 13, 2010 |
| Travel Insurer: | Access America |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | Contact your airline about this scam I bought travel insurance with Access America for a flight from Boston to Detroit. I had to cancel three days beforehand because of a medical problem involving a close relative, which led to his being charged by the police with a crime in another city. When I tried to file a claim with Access America for the cancelled flight, I was first put on hold for over 45 minutes, then was told (immediately) that this event wasn't covered under the policy. I sent an email to Delta Airlines urging that they discontinue their association with Access America, because AA is a fraud and Delta's association with them is damaging to Delta's reputation. The best thing we can do as consumers about this scam is to warn others on websites like this, and urge airlines and travel web sites like Travelocity, Orbitz, Cheapfares, etc. to disassociate themselves completely from Access America. If any lawyer wants to file a class action against AA, please sign me up as a plaintiff. |
| Submitted by: | Steve 65 year-old :: Male Reviewer :: Grosse Pointe Park |
1 comments for this review
| Comment by: RD From: NC July 16th, 2010 |
Ditto! Same experience. The denied my claim for delayed baggage. Even though the policy says "Baggage Lost, stolen, damaged or delayed" Cause for denying? They say my policy did not cover delay. In fact delay is the sole reason I bought the poolicy Scammers that they are |
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