Access America

Date Submitted: April 7, 2010
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 1 out of 10
Recommend: No
Review: Poor response, claim rejected
My trip was delayed by a day, and my bags were delayed by two days. I submitted the airline documentation and asked for the baggage delay reimbursement (a measly $200), because I had to buy clothes to go to work. Then they asked for receipts for all my purchases a month after I filed the claim. Of course, me, being already late to work without clothes and all, hadn't saved them. I sent an email explaining this and got a reply after another month rejecting the claim (of course).
Submitted by: Nobags
25 year-old   ::   Male Reviewer   ::   USA

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