Access America

Date Submitted: February 6, 2010
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: I Bought What?
The worst part about Access America, in my opinion, is that their coverage for Trip Protector is added on to any ticket purchased on Orbitz if you don't uncheck the box. Of course it is a very crowded site, with many options to check, and apparently uncheck. Why should I have to uncheck something I don't want to pay for? I even looked for the box this time, and didn't see it. I only found out I was being charged after check out, on my receipt. Then, of course, one has to call Orbitz and be transferred to Access America to cancel something you never wanted in the first place. I'm sure most people just go through and pay and don't notice, and Access America and Orbitz split up your $39. It should be illegal to have any box prechecked on any e commerce site.
Submitted by: MC
47 year-old   ::   Male Reviewer   ::   Brooklyn

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