| Review: |
People beware Access America is a cynical fraud
I purchased three airline tickets, including one for my mother, back in March for a flight in September and paid for travel insurance from Access America offered through Orbitz. I wish I hadn't. It would save me money, time, and headache. Apparently, AA doesn't recognise death proved by the death certificate as a ligitimate excuse to cancel your flight. AA sent a three-page questionary to my mom. I called, explained she's dead and there's no way the stupid paperwork can be filled out. Well, two month later my mom receives another letter from AA. They write, Dear, my mom's name, since we have not received the supporting information to your claim. Your claim has been closed. Please feel free to contact us with any questions.... Well, that would be difficult to do for a person whose body was cremated three month ago. I feel like Access America pooped on my front porch and then knocked at the door to ask for toilet paper. Access America is cynical fraud! People beware, don't give your money to crooks. |
