| Review: |
i thought they were great
i purchased insurance and had to cancel my trip due to a pre-existing condition. however, i read my policy when purchased and was aware that was not covered, i did call to double check and the young man i spoke with was very polite and knowledgeable. it appears that a lot people do not read their policies. i also took advantage of reading the policy online when i purchased from the airline. they do say limitations apply. as far as im aware there has been no reason to accuse of fraud. i also checked the BBB website, nothing bad on there. if they are such a bad company why no reports on BBB?? i have reported a complaint about another business and it was valid and BBB posted it. so it would appear no complaints are valid on the BBB website which should tell people something. maybe the problem is not with Access America but people who assume or do not read their policies. just because YOU want a claim paid does not mean it should be. i saw so much negative and wanted to put my good experience in. we are also only able to hear one side of the story on here which i dont really like. you have no way of knowing what is really going on or what really happened. |
