Access America

Date Submitted: July 17, 2009
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Fraud
I booked a trip to Italy this past May. My father who has a history of lung cancer developed pneumonia and died. He was working and functioning up to the week of his death. He had had cancer for nearly 4 years. They denied the refund of the trip because he died from a "pre-existing" condition. How can there be a pre-existing condition to death? This means that no matter what a person dies of, unless he was hit by a bus, there will be no coverage. Worse than that is that the plain language of their contract does not exclude death as they claim, but to prove this I would have to spend thousands to sue them. They are just ignoring their own contractual obligation to pay and getting away with it. I will never use Orbitz again!!!!!!!!!!!!!!
Submitted by: piovra
36 year-old   ::   Male Reviewer   ::   new yori

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