| Date Submitted: | May 17, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 3 out of 10 |
| Recommend: | No |
| Review: | Access America: Fraud I bought travel insurance for my trip back in February 2009 and my bags were delayed for 3 days. I had all needed information, documents from the airline that bags were delayed, receipts, boarding passes, etc. I figured this is going to be easy but boy was I wrong. After filing for claim and sending all the required docs (and more) I got a letter from Access America that they require more docs and some docs that I already sent. They claim that what I had was not sufficient, they needed more from the airline. What I had was the only thing the airline would provide to me (Lufthansa so not some 3rd world country airline). So basically, they rejected my claim. I think they do this to everyone and rarely actually pay out the claim. They will be asking for documents forever until you just give up after wasting money on coverage and time dealing with them. |
| Submitted by: | Eric 35 year-old :: Male Reviewer :: New York |
1 comments for this review
| Comment by: Marie From: Texas, USA July 19th, 2009 |
Luftansa is a German airline...Germany is not a third world country! |
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