| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 30 / 23 | 6 / 47 | 53 | 2.19 | 2.19 | 2.42 | 3.32 | 2.53 |
| Date Submitted: | September 18, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 10 out of 10 |
| Claims: | 10 out of 10 |
| Customer Service: | 10 out of 10 |
| Cost: | 10 out of 10 |
| Recommend: | Yes |
| Review: | Be an informed consumer I notice most of the reviews do not have any details and therefore cannot be taken seriously. Some are obviously ill informed on what they purchased. As to pre existing conditions they have very plain language of what this means and a specific policy to include this for coverage, as do all insurance providers, if purchased when trip is deposited or a few days after. Online sites do not normally give you this option. Never buy any trip or insurance coverage unless you are speaking directly to a professionsl travel planner and NOT online or if you are talking to an "order taker" at a call center. Comments [ 0 ] |
| Submitted by: | Ernie 62 year-old :: Male Reviewer :: Dallas |
| Date Submitted: | September 2, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | HUGE FRAUD!! Don't bother, this is the WORST, tackiest, most unprofessional "insurance" company I've ever encountered. Their reviews are horrible & seemingly all claims are denied no matter the reason. Why offer or buy insurance? I'll NEVER use them again & will tell everyone I know my story & advise how unprofessional and what a rip off they are including contacting big travel companies and airlines NOT to promote them. This is important to all of you out there complaining about AccessAmerica! Don't hesitate to also notify Consumer Services, BBB, etc. about your situation with them. H U G E F R A U D!!!!!!!!!!! Comments [ 0 ] |
| Submitted by: | KS 52 year-old :: Female Reviewer :: So Calif |
| Date Submitted: | September 1, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | waste of $ next time you but a travel ticket, don't bother with travel insurance from access america. they WILL not reimburse you period. complaints to gov. agencies-waste of time. they don't care. the only remedy-don't buy it. Comments [ 0 ] |
| Submitted by: | wiserbill 64 year-old :: Male Reviewer :: l.a. |
| Date Submitted: | August 28, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 6 out of 10 |
| Recommend: | No |
| Review: | what a waste of money FRAUD I was dumb twice throw your money away in the trash can it wont make you feel as bad as access america Comments [ 0 ] |
| Submitted by: | RC TRAVEL 36 year-old :: Male Reviewer :: SAN FRAN |
| Date Submitted: | August 14, 2009 |
| Travel Insurer: | Access America |
| Coverage: | 9 out of 10 |
| Claims: | 9 out of 10 |
| Customer Service: | 9 out of 10 |
| Cost: | 10 out of 10 |
| Recommend: | Yes |
| Review: | Was paid immediately I took ins for the first time just for the airline ticket thru US Air. I was going to a seminar in Dallas and two days before I was to leave I began with fever and chills. I went to the Dr. who prescribe antibiotics for two infections and said it would be wise if I didn't travel. I called Access America who emailed me the forms to be filled by myself and the Dr. I sent them off and within a week was reimburseed for the ticket. I had no communication with the company except thru email and was even able to check the status of the claim everyday. I don't know why there are so many bad reviews but I thought I'd add this in support of them. Comments [ 0 ] |
| Submitted by: | Sammy 55 year-old :: Female Reviewer :: US Arizona |
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