Access America

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
18 / 16 5 / 29 34 2.55 2.41 2.64 3.81 2.85

Date Submitted: February 28, 2009
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Horrible service!!!
I bought travel insurance from them. then my mother went into the hospital and I had to cancel. I have sent in the right forms, and called several times. They say they will call back but haven't. They said it would be determined by 2/24, but that date has come and gone. This company is a rip-off. I just spent money insuring another trip, what a waste.
Comments [ 0 ]
Submitted by: Traveler
59 year-old   ::   Female Reviewer   ::   Michigan

Date Submitted: February 4, 2009
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 2 out of 10
Customer Service: 3 out of 10
Cost: 5 out of 10
Recommend: No
Review: do not use access america
my home flooded on day of travel, had to change plans and when the company was provided with the requested documents, they did not believe me, and even when provided with a photograph of the damage to my home refused to reimburse me. Spent hours arguing with them. horrible, do not use.
Comments [ 0 ]
Submitted by: fostee
26 year-old   ::   Male Reviewer   ::   Atlanta, GA

Date Submitted: January 9, 2009
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Rip off
Access America is a complete scam. DO NOT ever buy this insurance. Tell all of your friends to stay away. It is the biggest rip off.
Comments [ 0 ]
Submitted by: Bill
51 year-old   ::   Male Reviewer   ::   Cleveland, Ohio

Date Submitted: November 13, 2008
Travel Insurer: Access America
Coverage: 10 out of 10
Claims: 10 out of 10
Customer Service: 10 out of 10
Cost: 10 out of 10
Recommend: Yes
Review: Access America
I had a death in the family quite sudden and had to cancel a trip to Chile. I had Access America travel insurance and they covered the whole claim. Smooth as butta and very professional. I will use their services again.
Comments [ 0 ]
Submitted by: Carl
54 year-old   ::   Male Reviewer   ::   Westchester County

Date Submitted: October 22, 2008
Travel Insurer: Access America
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: access america scam
we cancelled trip due to job loss
worked in job for 1 year
they said they would only cover job loss if u worked there for more than 3 years , this is complete scam
they just want to take u r money and not cover anything
Comments [ 1 ]
Submitted by: john
30 year-old   ::   Male Reviewer   ::   chicago